Welcome to ISKCON Chennai’s website, accessible at https://iskconchennai.org. Your privacy is important to us. This privacy policy outlines how we collect, use, and protect your personal information when you visit our site and make donations.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you make a donation, we may collect your name, email address, phone number, billing address, and payment details.
- Transaction Information: We collect details of your donation, including the amount and the payment method (handled via Razorpay).
- Non-Personal Information: We may also collect information about your interactions with our website (e.g., IP address, browser type, pages visited, and date and time of visits) to improve user experience.
2. How We Use Your Information
We use the information collected for purposes including, but not limited to:
- Processing and confirming your donations.
- Sending you email updates and communications regarding your contributions.
- Responding to your inquiries or customer service requests.
- Complying with legal obligations or resolving disputes.
- Improving our website and user experience.
3. Payment Processing
We use Razorpay to securely process donations. Razorpay handles your payment details directly, which means we do not store or have access to your full card information. Razorpay’s privacy policy governs the collection and use of your payment information. You can review Razorpay’s privacy policy on their official website.
4. Sharing Your Information
We may share your personal information with trusted third parties only in the following cases:
- Payment Processing: With Razorpay, to process your donation transactions securely.
- Service Providers: With vendors who assist us in managing the website or conducting our activities, only to the extent necessary to provide their services.
- Legal Requirements: If required by law or in response to valid requests by public authorities, we may disclose your personal information.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no data transmission over the internet is completely secure.
6. Cookies
Our website may use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences via your browser settings.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, update, delete, or restrict the processing of your personal information. Please contact us if you wish to exercise these rights.
8. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their policies independently.
9. Changes to Our Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, so please review it periodically.
10. Contact Us
If you have any questions or concerns regarding our privacy policy, please contact us at:
ISKCON Chennai
Email: info@iskconchennai.org